Conhecimentos de Base Recomendados

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Objetivos

Give an overview of the problem of Logistics Management with use of new information and communication technologies in order to improve the effectiveness and efficiency of logistical systems (orders, transport, distribution, planning and control, always bearing in mind the deadlines, cost-cutting, organizational performance and customer satisfaction).

Métodos de Ensino

Expository method of presentation in participatory-theoretical concepts. Method of resolving cases, with discussion on the application of concepts.
The assessment consists of group work and case study analysis.
The group work are presented and discussed to all the students.

Estágio(s)

Não

Programa

Module I - Overview
- The problem of Logistics
- Information and Communication Technologies to support Logistics

Module II - Information Technologies to support Logistics and Distribution
- Manufacturing Resource Planning (MRP)
- Distribution Resource Planning (DRP)
- Customer Relationship Management (CRM)
- Enterprise Resource Planning (ERP)
- Automatic Identification Systems (bar code, electronic product code, etc.)
- Electronic Data Interchange (EDI)
- Global Position Systems (GPS)
- Geographic Information Systems (GIS)

Module III - The Integration of the Different Information and Communication Technologies
- Forms and Integration Perspectives
- The technological layers and their distribution
- The role of standards for system integration
- Conditions in System Integration
- The integration of information
- Application Software Integration
- The Integration of Organizational Processes
- Web Services and Technology Architecture

Module IV - Solutions for the Integration of Information and Communication Technologies
- Solutions for application integration within organizations
- Solutions for inter-organizational integration
- Business Process Execution
- Web Services

Demonstração de conteúdos

Through knowledge and interpretation of key concepts and tools of the new information and communication technologies, will be possible for students to fit their application to logistics systems and management of resources Logistics in order to improve individual performance and the performance of organizations.

Demonstração da metodologia

Through the lecture and participatory method in the presentation of theoretical concepts, as well as the presentation and discussion of cases, with discussion, in applying the concepts to promote at the presentation in class of each subject, it will be possible for students to fit the problem of Logistics Management with use of New Information Technologies and Communication in order to improve the effectiveness and efficiency of logistics systems, to know properly apply these concepts and tools in an organization.

Docente(s) responsável(eis)

Carlos Manuel de Oliveira Batista - 1.º Semestre

Bibliografia